🎧 NEW! Immerse Yourself in the Melbourne International Flower & Garden Show with Our Exclusive Audio Guides! 🌿✨
For the first time ever, we’re bringing you behind the scenes like never before with our brand-new audio guides! For just $12.99, unlock 20 exclusive stories that dive deep into the designers, competitions, and incredible creativity that make the Show so spectacular. Let your senses take over as you explore at your own pace, guided by expert insights and captivating storytelling.
Want a sneak peek? 🎙️ Listen to our free podcast series featuring the voices that bring the Show to life—sharing their inspiration, passion, and behind-the-scenes secrets.
💡 Don’t forget to bring your earphones or headphones to truly immerse yourself in the experience and enjoy every story in full clarity!
🎧 Download today and make your visit truly unforgettable! 🌸💡
Enjoy free podcasts from our partners at Storytowns—download the app and start listening! Want more? Upgrade your experience with exclusive audio guides, where florists, artists, gardeners, and designers personally walk you through their stunning works and displays at this year’s show.
HOW DOES IT WORK?
FREQUENTLY ASKED QUESTIONS
General Questions
1. What is Storytowns?
Storytowns is an app that lets you purchase and listen to immersive audio guides for different locations, including cities, museums, and outdoor attractions.
2. Is the app free?
Yes, some guides are free, while others require payment. The exclusive Melbourne International Flower & Garden Show Tour is $12.99 for 6 months of access.
3. Do I need an internet connection to use the app?
Yes, you need an internet connection to listen to the audio guides.
Purchasing & Payment
4. How do I buy a pass for the Melbourne International Flower and Garden Show?
Click on My Pass or Unlock Event to buy your pass for the Show. Do not buy a 3-day pass—that is for our travel audio guides.
5. What should I do if I have issues with my purchase?
If you experience any problems, contact [email protected].
Using the Audio Guides
7. How do I access my purchased passes?
Go to My Pass, and you’ll see all your passes listed there.
8. Can I listen to my audio guides on multiple devices?
No, you can only access your purchased audio guides on the device you bought them on.
9. Do the guides play automatically based on my location?
Yes, our guides use GPS-triggered audio. Depending on your phone settings, you will receive a notification or the audio will play automatically.
Technical Support
10. The audio won’t play. What should I do?
- Make sure you have an internet connection.
- Check that your phone’s volume is up.
- Restart the app and try again.
- If you’re still having issues, contact [email protected].
11. I lost my purchased passes. How can I restore them?
Log back into your account, and your passes should be in My Pass. If they are missing, email [email protected] for support.
12. Is Storytowns available on both iOS and Android?
Yes, you can download it from the App Store and Google Play Store.
Other Questions
13. How can I contact support?
Email us at [email protected].
