29 MARCH TO 2 APRIL 2023
ROYAL EXHIBITION BUILDING
& CARLTON GARDENS

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COVIDSafe Information

After a 2-year hiatus due to COVID interruptions we are thrilled to be returning for the 2022 Melbourne International Flower & Garden Show presented by Scotts Osmocote. The health and safety of attendees, staff, volunteers, participating businesses and our local community continues to be of the utmost importance and we will continue to work with our partners and the relevant authorities on delivering a COVIDSafe event for all to enjoy.

We have developed a comprehensive COVIDSafe Event Plan and will be implementing a number of measures onsite that include mandatory vaccination, improved layout for social distancing, hygiene measures with our service providers across cleaning and food & beverage and access to sanitisation stations throughout the event.

As Event organisers we are closely monitoring the situation and any changes to the health advice or requirements for operating a major Victorian event. If circumstances change we will be sure to inform you via our website, alongside email and social media communications.

Please see below some answers to frequently asked questions.

We look forward to welcoming you back to the Melbourne International Flower & Garden Show.

FAQS

What is your refund policy?

In the event that the Show is cancelled or postponed, ticket holders will be provided with the option to rollover their existing tickets to the new date or following year’s event or receive a refund.

If a ticket buyer is unable to attend the Show due to a positive COVID test or requirement to isolate due to close contact household exposure they will be provided with the following options:

  • Transfer their tickets to another person
  • Transfer their tickets to another Show day
  • Rollover their tickets to the following year’s event
  • Request a refund

Full Ticketing Terms and Conditions

Will I need to be Vaccinated to attend?

In line with the Victorian Governments’ requirements for events; all ticket holders, staff and volunteers over the age of 18 are required to be fully vaccinated (have received both (2) doses of the COVID-19 vaccine) or hold a valid medical exemption to attend the 2022 Melbourne International Flower & Garden Show. 

Proof of vaccination status, preferably through the Services Victoria App with be required before entry is permitted. You can find out more about vaccination requirements and how to use the Services Victoria App HERE 

Will I be required to wear a mask?

Mask wearing requirements will be in line with the Victorian Government’s guidelines at the time of the event. Currently masks are required indoors and are recommended when social distancing is not possible. More information can be found here: https://www.coronavirus.vic.gov.au/face-masks-when-wear-face-mask

Can I purchase tickets at the gate?

As part of our COVIDSafe Event Plan, daily capacity at the Show is limited to 30,000 attendees.

It is highly recommended that you purchase your tickets online in advance (tickets can be purchased HERE) to avoid missing out.

Not sure what day you’re planning to attend? Online tickets will remain available throughout the Show days, (subject to availability) and can be purchased online prior to arriving at the gates.

A ticket information booth and support staff will be available at the Victoria Street and Museum main entry gates to assist customers who may require additional support to purchase tickets online.

Please note that this is a CASHLESS service and only card or electronic contactless payment (smart phone/watch) will be accepted for both ticket sales and the purchase of food & beverage at the Show.

For more information, feel free to visit our full list of Frequently Asked Questions herehttps://mifgshelp.zendesk.com/hc/en-us

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